Privacy Policy


Here at Be. Laboratories Australia (referred in this document as us, we or our), we are fully committed to protecting the personal information we collect from our current and potential customers (the customer). This Privacy Policy is informed and regulated by the Privacy Act (1988) (Privacy Act) and the Australian Privacy Principles. This policy outlines how we collect, use, disclose and manage the information we collect from our past, current and potential customers.


Information Collected


The information collected by our system includes your name, postal address, email, phone number and credit card or bank account details. We do not store any of your financial details (e.g. bank account or credit card details) as these are only used for processing a payment.


Collection Methods


Personal and financial information is generally collected directly from you at the time of checkout or when you subscribe to any of our digital communication channels. Methods of collection from us include our website forms, checkout forms, newsletter subscription forms and social media forms.


Purpose of Collection


The personal information collected from you is generally collected and hold by us for the following purposes:


  • E-bulletins and/or newsletters advising of current, new and upcoming products and services

  • Promotional e-newsletters

  • Targeted social media and digital promotions

  • Responding to enquiries from you

  • Product refunds and replacements. Please refer to our Refunds and Returns Policy for more information

  • Surveys and questionnaires for internal market research purposes

  • Verifying your identify.


You may unsubscribe or opt out of our online communication channels at any time.

The financial information collected from you is generally collected for the following purposes:


  • Processing online payments when you buy our products or services online.


We do not store your financial information under any circumstance.


Online Cookies


Our website uses cookies to identify users and to prepare customised web pages to improve your online experience with us.


Be. Laboratories Australia website may contain and/or display links to third party websites. We are not responsible for the privacy policies of any of these organisations.




We will not disclose your personal and financial information to any third party unless required by law.

We do not store your financial information (e.g. credit card details, bank account details) under any circumstance.


Get in Touch


If you have any questions or concerns about this policy, please contact us with your queries at:

For more information about your privacy rights, you can visit the federal Information Commissioner’s website at